The spreadsheet-database hybrid with the most ambitious AI roadmap
Smartsheet consolidated its pricing in 2025, dropping the free tier entirely. The current structure is simpler but leaves budget-conscious teams without an entry point.
| Plan | Cost / User / Mo | AI Included | Automations / Mo |
|---|---|---|---|
| Pro | $9 | AI formulas only | 250 |
| Business | $19 | Smart Assist (basic) | Unlimited |
| Enterprise | Custom | Smart Assist + Smart Agent | Unlimited |
| Free Tier | Discontinued (2025) | — | — |
Pricing reflects annual billing. Smartsheet discontinued its free plan in 2025, requiring all users to commit to a paid tier.
Smartsheet's AI strategy is the most architecturally ambitious in the PM space. The Knowledge Graph underpins everything, but many features are still rolling out through early adopter programs.
AI-powered workspace and project creation, natural language automation building, real-time answers from your data, and voice input support. Available on Business tier and above.
Natural language workflow builder that reduces manual configuration by approximately 70%. Describe what you want in plain English and Smart Flows generates the automation.
AI-powered data assessment columns that auto-translate content, summarize long text, and classify data. Turns Smartsheet into a structured-data AI engine.
Autonomous project monitoring agent that flags risks, tracks progress drift, and provides recommendations with human-in-the-loop gates. The most forward-thinking PM AI concept on the market.
Dynamic data model that connects all your Smartsheet data into a unified graph, powering every AI feature. This is the architectural differentiator — no other PM tool has built this kind of foundation.
Smartsheet is a tale of two timelines: incredible potential vs. current maturity. Here is what we found after deep analysis.
Smartsheet thrives in environments where spreadsheets are the lingua franca and data structure matters more than visual flair.
A sleeping giant. Smartsheet's Knowledge Graph and upcoming Smart Agent are the most forward-thinking AI architecture in PM tools. But today, the AI features are immature and the free tier is gone. Best for data-driven teams who think in spreadsheets and can wait for the AI vision to materialize.